Appointments 65537600
We provide an On Call team of Doctors 24 / 7 for emergencies.
Hours:
Monday to Friday 8:00 am to 6:00 pm
Saturday - 9:00 am to 12:00 pm
Sunday - Closed.
We operate on an appointment system
Usual Types of Appointments
Standard—up to approx. 15 minutes
Long—more than approx. 20 minutes
Appointments are usually made at 15 min intervals.
We are a private billing practice
Fees are to be paid at the time of consultation. For your convenience we accept
- cash.
- eftpos.
- credit cards .
Standard Private fee - $65.00 (Please click for full fees )
Aged Pensioners - bulk billed
DVA - bulk billed
School children - bulk billed
Payments:
Fees are to be paid at the time of consultation. Your Medicare rebate will be paid straight into a savings or cheque account almost immediately. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the surgery. Please click here to view the patient fees.
Please make a double appointment FOR :
- If you think you will need more than 15 minutes with the doctor
- If you have a list of issues, as your consultation will probably take more than 15 minutes.
- If you have any forms that need to be completed, or overseas trips planned ( Immunisation planning)
- If you are having a surgical procedures of any kind, including Implanon / Mirena insertion,
- A care plan is usually a longer consultation.
We do reserve appointments released on the day for emergencies and urgent matters. If you feel your problem is URGENT please advise reception so you can speak with a nurse. Arrangements can be made to deal with the Urgent medical issues.
Urgent medical problems will be given priority by the first available doctor.
OBTAINING RESULTS
When enquiring about your test results, please phone after 2pm, at which time you will be transferred to our Nurse..
Nursing appointments are available and will be coordinated in conjunction with your doctor.
Should a biopsy or procedure be necessary, this will usually be done at a subsequent appointment, BOOKING with EXTRA TIME NEEDED. Please do not wear makeup if attending for a skin check or procedure.
Read more about our service here.
Our medical, nursing and receptionist staff have extensive experience in a medical environment and are committed to providing you with the best care.
The AMA code of ethics is upheld by this practice..
Confidentiality is of the highest importance to us. All medical consultations and medical records are kept strictly confidential.
ACCREDITATION
Old Bar Medical Centre has been fully accredited by the Australian General Practice Accreditation Ltd (AGPAL)
As part of our quality assurance and accreditation we will invite you to participate in a survey requesting your views of the practice. All surveys are confidential and assists us in improving service delivery.
To meet the demands of a growing community and practice, and in response to patient feedback, we have improved the layout of the surgery. Also in response to patient feedback we have increased the number of doctors working in the practice.
PATIENT FEEDBACK
If you have a problem or concern, we would like to hear about it. Please feel free to talk to your doctor, or Lucy our Practice Manager. All communications are completely confidential.
Alternatively you can raise any concerns with the Health Care Complaints Commission by contacting:
| Freecall: | 1800 043 159 |
| Email: | hccc@hccc.nsw.gov.au |
| Mail: | Locked Bag 18, STRAWBERRY HILLS, NSW 2012 |